Donor Services Associate
(37.5 hours/week; hourly pay rate annualized: $42K-$45K)
Key Responsibilities
Cultivates a welcoming and professional office environment by engaging in professional verbal
and written communication, greeting and directing visitors, routing incoming correspondence,
ordering office and facility supplies, and coordinating vendors
Prepares reports for Board packets and ensures all materials are emailed to Board members in a
timely fashion; responds to inquiries from Board members
Processes all gifts and prepares acknowledgements and tax receipts in accordance with
Foundation policies; identifies opportunities to improve efficiency while maintaining accuracy and
results
Maintains accurate profiles in Foundation management software; works with all staff members to
ensure consistent data-entry practices
Seeks increasing levels of proficiency in C-Suites software to serve as an advisor to Foundation
team members
Together with the Brand & Marketing Officer, generates campaigns and lists for mailings,
e-newsletters, and the annual report
Assists Development and Donor Services Officers in routing and finalizing new or amended funds,
including assisting with set-up of Fund Advisor Portal and Giving Hub
Supports events and meetings held at the Foundation office and other locations
Additional Competencies and Requirements
At least two (2) years administrative experience
Proficiency in Microsoft Office software
Excellent written & verbal communication skills
Associates Degree in business is preferred
How to Apply
If you seek to work in partnership with the Chautauqua region to ignite positive change and create a legacy of impact, we encourage you to apply by sending a cover letter and resumé to Roch Koerner, HR Consultant, at rkoerner@trueleaders.net.